For all orders within India, we offer free shipping. For International deliveries, the shipping
charges
will be extra as per weight of order.
For deliveries within India, all prepaid orders are eligible for free shipping whereas the
orders placed
under COD will have to pay Rs. 100 (non refundable) as shipping charge for each order regardless
of the
quantity.
For deliveries outside India, customs duties and local taxes have to be paid by customers to our
shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the
policies
of your destination country.
Delivery Time for your order starts from the date of Order Confirmation.
The Usual Delivery Time for Order is 8 to 10 Business Days from the Date of Order Confirmation*
depending on the Saree ordered.
Some Sarees which are in heavy demand, it may take 15-20/20-25 working days for dispatch from
date of
order depending on Saree ordered*
For any orders that are urgent and are required to be delivered within an early time frame, the
client
is requested to confirm with the Krishna The Silk Store Team prior placing the order.
For dispatch of any orders, our dispatch team will be contacting you to confirm the dispatch.
Cash on delivery orders will be dispatched only on customers confirmation for the same. For
Prepaid
orders, only one attempt for confirmation will be made, and regardless of whether confirmation
is
received or not, the order will be dispatched.
In case, if there is no response to our calls/messages/email with confirmation of dispatch
within 3 days
of our first attempt, for cash on delivery order, the order will be marked cancelled at the end
of third
day.
We use the most reliable courier services for deliveries including FedEx, UPS and Delhivery.
In case the delivery is unsuccessful, due to any circumstances on customers' end, the second
attempt
will be made on confirmation with the customer.
If, the second delivery attempted, is still unsuccessful due to any circumstances on customers'
end, for
subsequent third attempt the customer will have to bear extra charges for shipping. In case, the
customer is unable to pay any such charges, the order will be marked as cancelled.
In case of Prepaid order, if the same is cancelled from the customers' end, post successful
dispatch of
the order, the shipping charges of Rs 300.00 will be deducted from the amount paid while
refunding the
prepaid amount of the order.
At times orders can get delayed for reasons outside of our control. If your order is delayed
beyond 2
weeks of the estimated Delivery Time for some unforeseen reasons, we will get in touch with you
to check
if you would still like to continue with your order. For further details on Shipping, please see
our
Terms of Use.